What is the estimated delivery time?
- Order confirmation happens for online payments once payment authorization and verification are obtained. For COD, order is confirmed once our customer service representative verifies your order and shipping address. For other offline payments, order confirmation happens once the payment is cleared.
We will inform you once the order is confirmed and when the items are shipped with an update on the approximate delivery time
• All products will reach you within a time span of 3 to 12 days. For certain remote geographies the time for deliveries may exceed 12 days.
• We make our best efforts to ship each item in your order within 3 working days of the order. However, in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. Transit times vary depending on your location and mode of dispatch opted for.
Cancellation by Zimunat.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your account has been charged, the said amount will be reversed back in your account.
Cancellations by the customer
In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders. The customer agrees not to dispute the decision made by zimunat.com and accept zimunat.com’s decision regarding the cancellation.